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Mennonite
Manor
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NOTICE OF PRIVACY
PRACTICES
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Effective Date:
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April 14, 2003
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| Summary The following is a brief summary of the
contents of our Notice of Privacy
Practices. The full notice follows. We encourage you to read the entire
Notice and ask any questions you may have concerning its contents. |
| Privacy Officer |
If you have any questions about this Notice,
please contact our Privacy Officer: |
| Title: |
Privacy Officer |
| Phone: |
620-663-7175 |
| Fax: |
620-663-4221 |
| Address: |
600 West Blanchard |
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| Who Will Follow This Notice |
This notice describes Mennonite Manor’s practices and that of: |
- Any health care professional authorized
to enter information into your Mennonite Manor chart.
- All departments and units of the Mennonite
Manor.
- Any member of a volunteer group we
allow to help you while you are in Mennonite Manor.
- All employees, staff and other Mennonite
Manor personnel.
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| We respect the privacy of your
personal health information and we are committed to maintaining our Residents’
confidentiality. This notice applies to all information and records related
to your care that Mennonite Manor has received or created. It extends to
information received or created by our employees, staff, volunteers, and
physicians. |
| Our Pledge Regarding Health
Information We understand that health information about
you and your health is personal. We are committed to protecting health
information about you. We create a record of the care and services you
receive at Mennonite Manor. We need this record to provide you with quality
care and to comply with certain legal requirements. This notice applies
to all of the records of your care generated by Mennonite Manor, whether
made by Mennonite Manor personnel or your personal doctor. Your personal
doctor may have different policies or notices regarding the doctor's use
and disclosure of your health information created, or maintained in the
doctor's office or clinic. |
| How We May Use
and Disclose Health Information About You The following categories describe
different ways that we use and disclose health information. For each category
of uses or disclosures we will explain what we mean and try to give some
examples. Not every use or disclosure in a category will be listed, but
the ways we are permitted to use and disclose information without your authorization
will fall within one of the following categories.
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- For Care. We may use health information about you
to provide you with medical treatment, care, or services. We may disclose
health information about you to doctors, nurses, certified nurse aides,
certified medical aides, technicians, students, or other Mennonite Manor
personnel who are involved in taking care of you at Mennonite Manor.
For example, if you are treated for a fall, it may be necessary to know
if you have diabetes because diabetes may slow the healing process. In
addition, the dietitian may need to be told if you have diabetes so that
we can arrange for appropriate meals. Different departments of Mennonite
Manor also may share health information about you in order to coordinate
the different things you need, such as prescriptions, therapy, etc. We
also may disclose health information about you to people outside Mennonite
Manor who may be involved in your medical care, either while you are a
resident or after you leave Mennonite Manor, such as family members, home
health, chaplain, or others we use to provide services that are part of
your care.
- For Payment. We may use and disclose health information
about you so that the treatment and services you receive at Mennonite
Manor may be billed to and payment may be collected from you, a government
payer, or a third party. For example, we may need to give your health
plan or Medicare information about services you received at Mennonite
Manor so Medicare or the health plan will pay us for the services. We
may also tell Medicaid, Medicare or your health plan about a treatment
you are going to receive to obtain prior approval or to determine whether
they will cover the treatment. We may also provide information about
you to other health care providers or health plans so they can obtain
or arrange for payment for treatment and service provided to you.
- For Health Care Operation. We may use and disclose health information
about you for health care operations in Mennonite Manor. These uses and
disclosures are necessary to run Mennonite Manor and make sure that our
residents receive quality care. For example, we may use health information
to review our care and services and to evaluate the performance of our
staff in caring for you. We may also combine health information about
many residents to decide what additional services Mennonite Manor should
offer, what services are not needed, and whether certain new services
are warranted. We may also disclose information to doctors, nurses, technicians,
certified nurse or medical aides, students, and other Mennonite Manor
personnel for review and learning purposes. We may also combine the health
information we have with health information from other communities to
compare how we are doing and see where we can make improvements in the
care and services we offer. We may remove information that identifies
you from this set of health information so others may use it to study
health care and health care delivery without knowing the identity of specific
residents.
- Appointment Reminders
We may use and disclose health information to contact you as a reminder
that you have an appointment for medical care or services.
- Service Alternatives.
We may use and disclose health information to tell you about or
recommend possible service options or alternatives that may be of
interest to you.
- Health-Related Benefits and Services.
We may use and disclose health information to tell you about
health-related benefits or services that may be of interest to you.
- Fundraising Activities.
We may use health information about you to contact you in an effort to
raise money for the Mennonite Manor and its operations. We only would
release contact information, such as your name, address and phone number
and the dates you received care or services at Mennonite Manor. We may
disclose health information to a foundation related to Mennonite Manor
so that the foundation may contact you in raising money for Mennonite
Manor. If you do not want Mennonite Manor to contact you for Fundraising
efforts, you must notify our Privacy Officer in writing.
- Mennonite Manor Directory.
We may include certain limited information about you in Mennonite Manor
directory while you are a resident. This information may include your
name and room number. The directory information may also be released to
people who ask for you by name. This is so your family, friends and
clergy can visit you at Mennonite Manor.
- Individuals Involved in Your Care or Payment for Your Care.
We may release health information about you to a friend or family member
who is involved in your care. We may also give health information to
someone who helps pay for your care. We may also tell your family or
friends your condition.
- Research
Under certain circumstances, we may use and disclose information about
you for research purposes. For example, a research project may involve
comparing the health and recovery of all residents who received one
medication to those who received another, for the same condition. All
research projects, however, are subject to a special approval process.
This process evaluates a proposed research project and its use of health
information, trying to balance the research needs with residents' need
for privacy of their health information. Before we use or disclose
health information for research, the project will have been approved
through this research approval process, but we may, however, disclose
health information about you to people preparing to conduct a research
project, for example, to help them look for residents with specific
medical needs, so long as the health information they review does not
leave Mennonite Manor. We will almost always ask for your prior
permission if the researcher will have access to your name, address or
other information that reveals who you are, or will be involved in your
care at Mennonite Manor.
- As Required By Law.
We will disclose health information about you when required to do so by
federal, state or local law.
- To Avert a Serious Threat to Health or Safety.
We may use and disclose health information about you when necessary to
prevent a serious threat to your health and safety or the health and
safety of another person or the public at large. Any such disclosure
will only be to a person or agency able to prevent the threat.
- Surveys.
We may use and disclose health information to conduct surveys to assess
resident satisfaction with the services we provide.
- Business Associates.
In the event we arrange for our business associates to provide some of
the services we perform, such as having a printing company photocopy
your medical record, we may be required to disclose your health
information to enable the associates to provide the services. Our
associates are also required to protect your health information.
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| Special Situations |
- Organ and Tissue Donation. If you are an organ donor, we may release
health information to organizations involved in organ procurement or transplantation
or to an organ donation bank, as necessary to facilitate organ or tissue
donation and transplantation.
- Military and Veterans. If you
are a member of the U.S. or foreign armed forces, we may release health
information about you as required by the appropriate military
authorities.
- Employers. If you are employed
and we provide health care services to you at the request of your
employer to provide an evaluation of your ability to do a job or in
connection with a work-related illness or injury, we may disclose health
information to your employer. If so, we will inform you in writing. No
health information will be given to your employer for any other purpose
unless you authorize us to do so.
- Workers' Compensation. We may
release health information about you for workers' compensation or
similar programs that provide benefits for work-related injuries or
illness.
- Public Health Risks. We may
disclose health information about you for public health activities.
These activities generally include the following:
to prevent or control disease, injury or disability;
to report deaths;
to report reactions to medications or problems with products;
to notify people of recalls of products they may be using;
to notify a person who may have been exposed to a disease or may be at
risk for contracting or spreading a disease or condition;
to notify the appropriate government authority if we believe a resident
has been the victim of abuse, neglect or domestic violence. We will only
make this disclosure if you agree or when otherwise required or
authorized by law.
- Health Oversight Activities. We
may disclose health information to a health oversight agency for
activities authorized by law. These oversight activities include, such
things as audits, investigations, surveys, and the licensure process.
These activities are necessary for the government to monitor the health
care system, government programs, and compliance with civil rights laws.
- Lawsuits and Disputes. If you
are involved in a lawsuit or a legal dispute, we may disclose health
information about you in response to a court or administrative order. We
may also disclose health information about you in response to a
subpoena, discovery request, or other lawful process initiated by
someone else involved in the dispute, but only if efforts have been made
to tell you about the request or to obtain an order protecting the
information requested.
- Law Enforcement. We may release
health information if asked to do so by a law enforcement official under
these circumstances:
In response to a court order, subpoena, warrant, summons or similar
process;
To identify or locate a suspect, fugitive, material witness, or missing
person;
About the victim of a crime if, under certain limited circumstances, we
are unable to obtain the person's agreement;
About a death we believe may be the result of criminal conduct;
About possible criminal conduct at Mennonite Manor; and
In emergency circumstances to report a crime, the location of the crime
or victims, or the identity, description or location of the person who
committed the crime.
- Coroners, Medical Examiners and
Funeral Directors.
We may release health information to a coroner or medical examiner. This
may be necessary to identify a deceased person or determine the cause of
death. We may also release health information about residents of
Mennonite Manor to funeral directors so that they may carry out their
duties.
- National Security and Intelligence
Activities. We may release health information about you to
authorized federal officials for intelligence, counterintelligence, and
other national security activities authorized by law.
- OTHER USES OF HEALTH INFORMATION.
Other uses and disclosures of health information not covered by this
notice or the laws that apply to us will be made only with your written
permission. If you provide us permission to use or disclose health
information about you, you may revoke that permission, in writing, at
any time. If you revoke your permission, we will no longer use or
disclose health information about you for the reasons covered by your
written authorization. You understand that we are unable to take back
any disclosures we have already made with your permission, and that we
are required to retain our records of the care that we provided to you.
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Your Rights Regarding Health
Information About You
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- Right to Inspect and Copy. You
have the right to inspect and copy health information that may be used
to make decisions about your care. This includes medical and billing
records, but does not include any psychotherapy notes.
a. To inspect and copy health information that may be used to
make decisions about you, you must submit your request in writing to our
Privacy Officer. If you request a copy of the information, we may charge
a fee for the costs of copying, mailing or other supplies associated
with any portion of your request.
b. We may deny your request to inspect and copy in certain very
limited circumstances. If you are denied access to inspect and/or copy
your health information, you may request that the denial be reviewed.
Another licensed health care professional chosen by Mennonite Manor will
review your request and the denial. The reviewer will not be the person
who denied your request. We will comply with the outcome of the review.
- Right to Amend. If you feel
that health information we have about you is incorrect or incomplete,
you may ask us to amend the information for as long as the information
is kept by or for Mennonite Manor.
a. To request an amendment, your request must be made in writing
and submitted to our Privacy Officer. In addition, you must provide the
reasons you are requesting the amendment.
b. We may deny your request if it is not in writing or does not
include a reason to support the request. We may also deny your request
if you ask us to amend information that:
-Was not created by Mennonite Manor, unless the person or entity that
created the information is no longer available to make the amendment;
-Is not part of the health information kept by or for Mennonite Manor;
-Is not part of the information that you would otherwise be permitted to
inspect and copy; or
-Is accurate and complete.
c. You will be informed of the reason for any denial. You may
submit a written statement disagreeing with the decision and the
statement will be made a part of your health records.
- Right to an Accounting of
Disclosures. You have the right to request an "accounting of
disclosures" we have made of health information about you, with certain
exceptions.
a. To request an accounting of the disclosures, you must submit
your request in writing to our Privacy Officer, who has forms for the
request. Your request must state the time period for which you want an
accounting, however, the period may not be longer than six years and may
not include dates before April 14, 2003. Your request should indicate in
what form you want the list (for example, on paper or electronically).
The first accounting you request within any 12 month period will be
free. For additional accountings, we may charge you for the costs of
providing them. We will notify you of the costs in advance and you may
choose to withdraw or modify your request at that time before any costs
are incurred.
- Right to Request Restrictions
You have the right to request a restriction or limitation on the health
information we use or disclose about you for care, payment or health
care operations. You also have the right to request a limit on the
health information we disclose about you to someone who is involved in
your care or the payment for your care, such as a family member or a
friend. For example, you might ask that we not use or disclose
information about a surgery you had to your friends.
a. We are not required to agree to your request, but if we do, we
will comply with your request unless the information is needed to
provide emergency treatment to you.
b. To request restrictions, you must make your request in writing to our
Privacy Officer. In your request, you must tell us (1) what information
you want to limit; (2) whether you want to limit our use, disclosure or
both; and (3) to whom you want the limits to apply, (for example, no
disclosures to your spouse).
- Right to Request Confidential
Communications. You have the right to request that we communicate
with you about health related matters in a certain way or at a certain
location. For example, you can ask that we contact you only at some
address other than your home address or by mail.
a. To request confidential communications, you must make your
request in writing to our Privacy Officer. We will not ask you the
reason for your request. We will accommodate all reasonable requests.
You must specify how or where you wish to be contacted.
- Right to a Paper Copy of This
Notice. You have the right to receive a paper copy of this Notice at
any time upon request. [Even if you have agreed to receive this
Notice electronically, you are still entitled to a paper copy of this
Notice. You may obtain a copy of this Notice at our website,
www.mennonitemanor.org] To obtain a paper copy of this Notice,
contact our Privacy Officer.
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| Changes to
this Notice.
We reserve the
right to change this Notice at any time. We reserve the right to make the
revised or changed Notice effective for health information at any time about
you that we already have, as well as any we receive in the future. We will
post a copy of the current Notice in Mennonite Manor at the front reception
desk. The Notice will show the effective date on the first page, in the
top right-hand corner of the first page. In addition, each time you are
admitted as a resident, we will offer you a copy of the Notice then in effect.
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COMPLAINTS.
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| If you believe
that your rights as described in this Notice have been violated by Mennonite
Manor, you may file a complaint with the Mennonite Manor or with the Secretary
of the Department of Health and Human Services. To file a complaint with
the Mennonite Manor, contact |
| Title: |
Privacy Officer |
| Phone: |
620-663-7175 |
| Fax: |
620-663-4221 |
| Address: |
600 West Blanchard |
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All complaints must be in writing. You
will not be penalized in any way for filing a complaint. |
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| ACKNOWLEDGMENT |
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You will be asked to provide a written
acknowledgment that you received your own copy of this Notice of Privacy
Practices. We are required by law to make a good faith effort to provide
you with our Notice of Privacy Practices and obtain an acknowledgment
of receipt from you. However, your care and treatment by this Mennonite
Manor is not conditioned upon your providing the written acknowledgment. |
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